Nokia 112 - General information

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General information

Read these simple guidelines. Not following

them may be dangerous or illegal. For further

info, read the complete user guide.


Switch the device off when mobile

phone use is not allowed or when it

may cause interference or danger, for

example, in aircraft, in hospitals or near

medical equipment, fuel, chemicals, or

blasting areas. Obey all instructions in

restricted areas.


Obey all local laws. Always keep your

hands free to operate the vehicle

while driving. Your first consideration while

driving should be road safety.


All wireless devices may be

susceptible to interference, which

could affect performance.


Only qualified personnel may install

or repair this product.



Use only batteries, chargers, and

other accessories approved by

Nokia for use with this device. Do not connect

incompatible products.


Your device is not water-resistant.

Keep it dry.


To prevent possible hearing

damage, do not listen at high volume

levels for long periods. Exercise caution when

holding your device near your ear while the

loudspeaker is in use.

Product and safety information

Feature-specific instructions

The images in this guide may differ from your

device screen.

Avoid touching the antenna area while the

antenna is in use. Contact with antennas

affects the communication quality and may

reduce battery life due to higher power level

during operation.

1 Use only compatible memory cards

approved by Nokia for use with this device.

Incompatible cards may damage the card and

the device and corrupt data stored on the



Important: This device is designed

to be used with a standard SIM card (see

figure) only. Use of incompatible SIM cards

may damage the card or the device, and may

corrupt data stored on the card. Please

consult your mobile operator for the use of

a SIM card that has a mini-UICC cutout.


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3 If the battery has not been used for a

long time, to begin charging, you may need

to connect the charger, then unplug and

reconnect it.

4 If the battery is completely discharged,

it may take several minutes before the

charging indicator is displayed or before any

calls can be made.

5 Missed and received calls are logged

only if supported by the network, and the

phone is switched on and within the network

service area.

6 If you only have one SIM card, put the

card into the SIM1 card holder. Some

features and services may only be available

when using the SIM card in the SIM1 card

holder. If there is a SIM card only in the SIM2

card holder, you can only make emergency


7 Both SIM cards are available at the

same time when the device is not being used,

but while one SIM card is active, for example,

making a call, the other is unavailable.

8 You can only use speed dials for the

contacts stored on your phone or on the SIM

in the internal SIM1 holder.

9 Using services or downloading content

may cause transfer of large amounts of data,

which may result in data traffic costs.

10 You can send text messages that are

longer than the character limit for a single

message. Longer messages are sent as two

or more messages. Your service provider

may charge accordingly.

Characters with accents, other marks, or

some language options, take more space,

limiting the number of characters that can be

sent in a single message.

11 If the item you insert in a multimedia

message is too large for the network, the

device may automatically reduce the size.

12 Only compatible devices can receive

and show multimedia messages. Messages

may look different in different devices.

13 Sending a message with an

attachment may be more expensive than

sending a normal text message. For more

information, contact your network service


14 Operating the device in hidden mode

is a safer way to avoid malicious software. Do

not accept Bluetooth connection requests

from sources you do not trust. You can also

switch the Bluetooth function off when you

are not using it.

15 Restoring settings does not affect

documents or files stored on your phone.


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16 To type in the + character, used for

international calls, press * twice.


Warning: When the flight profile is

activated, you cannot make or receive any

calls, including emergency calls, or use other

features that require network coverage. To

make a call, activate another profile.

Network services and costs

Your device is approved for use on the

(E)GSM 900 and 1800 MHz networks. To use

the device, you need a subscription with a

service provider.

Using network services and downloading

content to your device requires a network

connection and may result in data traffic

costs. Some product features require

support from the network, and you may need

to subscribe to them.

Take care of your device

Handle your device, battery, charger and

accessories with care. The following

suggestions help you protect your warranty


Keep the device dry. Precipitation,

humidity, and all types of liquids or moisture

can contain minerals that corrode electronic

circuits. If your device gets wet, remove the

battery, and allow the device to dry.

Do not use or store the device in dusty

or dirty areas. Moving parts and electronic

components can be damaged.

Do not store the device in high

temperatures. High temperatures can

shorten the life of the device, damage the

battery, and warp or melt plastics.

Do not store the device in cold

temperatures. When the device warms to its

normal temperature, moisture can form

inside the device and damage electronic


Do not attempt to open the device other

than as instructed in the user guide.

Unauthorised modifications may

damage the device and violate regulations

governing radio devices.

Do not drop, knock, or shake the device.

Rough handling can break internal circuit

boards and mechanics.

Only use a soft, clean, dry cloth to clean

the surface of the device.

Do not paint the device. Paint can clog

moving parts and prevent proper operation.

Switch off the device and remove the

battery from time to time for optimum


Keep your device away from magnets or

magnetic fields.

To keep your important data safe, store

it in at least two separate places, such as your

device, memory card, or computer, or write

down important information.


Always return your used electronic products,

batteries, and packaging materials to

dedicated collection points. This way you

help prevent uncontrolled waste disposal

and promote the recycling of materials.

Check how to recycle your Nokia products at


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About Digital Rights Management

When using this device, obey all laws and

respect local customs, privacy and legitimate

rights of others, including copyrights.

Copyright protection may prevent you from

copying, modifying, or transferring pictures,

music, and other content.

Content owners may use different types of

digital rights management (DRM)

technologies to protect their intellectual

property, including copyrights. This device

uses various types of DRM software to

access DRM-protected content. With this

device you can access content protected

with WMDRM 10 and OMA DRM 1.0. If certain

DRM software fails to protect the content,

content owners may ask that such DRM

software's ability to access new DRM-

protected content be revoked. Revocation

may also prevent renewal of such DRM-

protected content already in your device.

Revocation of such DRM software does not

affect the use of content protected with

other types of DRM or the use of non-DRM-

protected content.

Digital rights management (DRM) protected

content comes with an associated licence

that defines your rights to use the content.

Other transfer methods may not transfer the

licences which need to be restored with the

content for you to be able to continue the use

of OMA DRM-protected content after the

device memory is formatted. You may also

need to restore the licences if the files on

your device become corrupted.

Batteries and chargers

Battery and charger information

Your device is intended for use with a BL-6C

rechargeable battery. Nokia may make

additional battery models available for this

device. Always use original Nokia batteries.

This device is intended for use when supplied

with power from the following chargers:

AC-11. The exact Nokia charger model

number may vary depending on the plug

type, identified by E, X, AR, U, A, C, K, B, or N.

The battery can be charged and discharged

hundreds of times, but it will eventually wear

out. When the talk and standby times are

noticeably shorter than normal, replace the


Important: Talk and standby times are

estimates only. Actual times are affected by,

for example, network conditions, device

settings, features being used, battery

condition, and temperature.

Battery safety

Always switch the device off and disconnect

the charger before removing the battery.

When you unplug a charger or an accessory,

hold and pull the plug, not the cord.

When your charger is not in use, unplug it

from the electrical plug and the device. Do

not leave a fully charged battery connected


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to a charger, as overcharging may shorten

the battery’s lifetime. If left unused, a fully

charged battery will lose its charge over time.

Always keep the battery between 15°C and

25°C (59°F and 77°F). Extreme temperatures

reduce the capacity and lifetime of the

battery. A device with a hot or cold battery

may not work temporarily.

Accidental short-circuiting can happen when

a metallic object touches the metal strips on

the battery, for example, if you carry a spare

battery in your pocket. Short-circuiting may

damage the battery or the connecting object.

Do not dispose of batteries in a fire as they

may explode. Dispose of batteries according

to local regulations. Recycle when possible.

Do not dispose as household waste.

Do not dismantle, cut, open, crush, bend,

puncture, or shred cells or batteries. If a

battery leaks, do not let battery liquid touch

skin or eyes. If this happens, immediately

flush the affected areas with water, or seek

medical help.

Do not modify, remanufacture, attempt to

insert foreign objects into the battery, or

immerse or expose it to water or other

liquids. Batteries may explode if damaged.

Use the battery and charger for their

intended purposes only. Improper use, or use

of unapproved batteries or incompatible

chargers may present a risk of fire,

explosion, or other hazard, and may

invalidate any approval or warranty. If you

believe the battery or charger is damaged,

take it to a service centre for inspection

before continuing to use it. Never use a

damaged battery or charger. Only use the

charger indoors.

Additional safety information

Make an emergency call

1. Make sure the device is switched on.

2. Check for adequate signal strength. You

may also need to do the following:

Insert a SIM card.

Deactivate call restrictions you have

activated for your device, such as call barring,

fixed dialling, or closed user group.

Make sure the flight profile is not


3. Press the end key repeatedly, until the

home screen is displayed.

4. Enter the official emergency number for

your present location. Emergency call

numbers vary by location.

5. Press the call key.

6. Give the necessary information as

accurately as possible. Do not end the call

until given permission to do so.

Important: Activate both cellular and

internet calls, if your device supports

internet calls. The device may attempt to

make emergency calls both through cellular

networks and through your internet call

service provider. Connections in all

conditions cannot be guaranteed. Never rely

solely on any wireless device for essential

communications like medical emergencies.


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Small children

Your device and its accessories are not toys.

They may contain small parts. Keep them out

of the reach of small children.

Medical devices

Operation of radio transmitting equipment,

including wireless phones, may interfere with

the function of inadequately protected

medical devices. Consult a physician or the

manufacturer of the medical device to

determine whether they are adequately

shielded from external radio frequency


Implanted medical devices

Manufacturers of medical devices

recommend a minimum separation of 15.3

centimetres (6 inches) between a wireless

device and an implanted medical device, such

as a pacemaker or implanted cardioverter

defibrillator, to avoid potential interference

with the medical device. Persons who have

such devices should:

Always keep the wireless device more

than 15.3 centimetres (6 inches) from the

medical device.

Not carry the wireless device in a breast


Hold the wireless device to the ear

opposite the medical device.

Turn the wireless device off if there is

any reason to suspect that interference is

taking place.

Follow the manufacturer directions for

the implanted medical device.

If you have any questions about using your

wireless device with an implanted medical

device, consult your health care provider.

Accessibility solutions

Nokia is committed to making mobile phones

easy to use for all individuals, including those

with disabilities. For more information, visit

the Nokia website at


Warning: When you use the headset, your

ability to hear outside sounds may be

affected. Do not use the headset where it can

endanger your safety.

Some wireless devices may interfere with

some hearing aids.


The surface of this device is nickel-free.

Protect your device from harmful content

Your device may be exposed to viruses and

other harmful content. Take the following


Be cautious when opening messages.

They may contain malicious software or

otherwise be harmful to your device or


Be cautious when accepting connectivity

requests, browsing the internet, or

downloading content. Do not accept

Bluetooth connections from sources you do

not trust.


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Only install and use services and

software from sources that you trust and

that offer adequate security and protection.

Install antivirus and other security

software on your device and any connected

computer. Only use one antivirus application

at a time. Using more may affect

performance and operation of the device

and/or computer.

If you access preinstalled bookmarks

and links to third party internet sites, take

the appropriate precautions. Nokia does not

endorse or assume liability for such sites.

Operating environment

This device meets radio frequency exposure

guidelines in the normal use position at the

ear or at least 1.5 centimetres (5/8 inch)

away from the body. Any carry case, belt clip,

or holder for body-worn operation should

not contain metal and should position the

device the above-stated distance from your


To send data files or messages requires a

quality connection to the network. Data files

or messages may be delayed until such a

connection is available. Follow the separation

distance instructions until the transmission

is completed.


Radio signals may affect improperly installed

or inadequately shielded electronic systems

in motor vehicles such as electronic fuel

injection, electronic antilock braking,

electronic speed control, and air bag

systems. For more info, check with the

manufacturer of your vehicle or its


Only qualified personnel should install the

device in a vehicle. Faulty installation or

service may be dangerous and may invalidate

your warranty. Check regularly that all

wireless device equipment in your vehicle is

mounted and operating properly. Do not

store or carry flammable liquids, gases, or

explosive materials in the same

compartment as the device, its parts, or

accessories. Remember that air bags inflate

with great force. Do not place your device or

accessories in the air bag deployment area.

Potentially explosive environments

Switch your device off in any area with a

potentially explosive atmosphere, for

example near petrol pumps at service

stations. Sparks in such areas could cause an

explosion or fire resulting in bodily injury or

death. Observe restrictions in fuel service

stations, storage, and distribution areas;

chemical plants; or where blasting

operations are in progress. Areas with a

potentially explosive atmosphere are often,

but not always, clearly marked. They include

areas where you would be advised to switch

your vehicle engine off, below deck on boats,

chemical transfer or storage facilities, and

where the air contains chemicals or particles

such as grain, dust, or metal powders. You

should check with the manufacturers of

vehicles using liquefied petroleum gas (such

as propane or butane) to determine if this

device can be safely used in their vicinity.


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Certification information (SAR)

This mobile device meets guidelines for

exposure to radio waves.

Your mobile device is a radio transmitter and

receiver. It is designed not to exceed the

limits for exposure to radio waves

recommended by international guidelines.

These guidelines were developed by the

independent scientific organisation ICNIRP

and include safety margins designed to

assure the protection of all persons,

regardless of age and health.

The exposure guidelines for mobile devices

employ a unit of measurement known as the

Specific Absorption Rate or SAR. The SAR

limit stated in the ICNIRP guidelines is 2.0

watts/kilogram (W/kg) averaged over 10

grams of tissue. Tests for SAR are conducted

using standard operating positions with the

device transmitting at its highest certified

power level in all tested frequency bands.

The actual SAR level of an operating device

can be below the maximum value because

the device is designed to use only the power

required to reach the network. That amount

changes depending on a number of factors

such as how close you are to a network base


The highest SAR value under the ICNIRP

guidelines for use of the device at the ear is

1.30 W/kg.

Use of device accessories may result in

different SAR values. SAR values may vary

depending on national reporting and testing

requirements and the network band.

Additional SAR information may be provided

under product information at


Terms of Use

1. Acceptance

These Nokia Service Terms together with the

Privacy Policy and all other additional terms

and information that may be provided within

the Service (collectively “Terms”) govern

your use of the service, site, content and

software (collectively the "Service"). By

registering for or using the Service or any

portion of it you accept the Terms.

The Terms constitute an agreement between

you and Nokia Corporation, Keilalahdentie

2-4, 02150 Espoo, Finland including its

affiliates and suppliers (collectively “Nokia”),

defining your and Nokia’s rights and

responsibilities with respect to the Service.

2. Eligibility

To use the Service, you must be at least

thirteen (13) years of age. If you are under

thirteen (13) years of age, or at least thirteen

(13) years of age but a minor where you live,

you must have your parent or legal guardian

accept your registration on your behalf and

approve your use of the Service. Anyone

completing the registration must be legally


3. Registration and Termination


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To use a Service you may need to register and

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password. You may need to provide us with

certain personal and other information.

Nokia may verify your email address before

account can be used. Upon first use of your

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device software, a text message will be sent

to Nokia. The creation of a Nokia Account will

require data transmission. Data transmission

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You agree to provide truthful and complete

information when you register for the

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You may terminate your registration if you no

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Except as set forth in the Privacy Policy,

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Use of the Service does not grant you any

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Service is discontinued or canceled.

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Use the Service only for your personal,

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Not submit unlawful, offensive,

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Be responsible for the consequences

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Monitor or moderate any Content or


Remove any Material from the Service;


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7. Allegations of Copyright Infringement

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document titled “Copyright Notification”

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1. identify the original copyrighted work you

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2. identify the content on the Service that

you claim is infringing the copyrighted work.

Please provide enough detail for Nokia to

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authorized to act on behalf of the copyright

owner of an exclusive right that is infringed.";


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Nokia assumes no responsibility for the

payment of any charges of your service



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discover and promptly inform Nokia within

48 hours that (a) the Content you have

ordered is faulty; (b) the Content Nokia

delivers to you does not match the

description of the Content you ordered via

the Service; or (c) technical problems delayed

or prevented delivery of your Content or

accidental multiple orders caused by such

technical problems, your sole and exclusive

remedy with respect to such Content will be

either replacement of such Content, or

refund of the price paid for such Content, as

determined solely by Nokia. Otherwise, no

refunds are available. If you encounter any of

the above issues, please contact Nokia

Customer Support.

Please note that Nokia may not be able to

process your customer support request if

you are unable to provide your transaction

ID, which is provided to you by Nokia

following your Order from the Service. Nokia

may only process refunds for Content where

the total price is above the monetary limit

stipulated in applicable local legislation.

12. Feedback to Nokia

By submitting any ideas, feedback and/or

proposals ("Feedback") to Nokia through the

Service or other means, you acknowledge

and agree that: (1) Nokia may have similar

development ideas to the Feedback; (2) your

Feedback does not contain confidential or

proprietary information of you or any third

party; (3) Nokia is not under any obligation of

confidentiality with respect to the Feedback;

(4) Nokia may freely use, distribute, exploit

and further develop and modify Feedback for

any purpose; and (5) you are not entitled to

any compensation of any kind from Nokia.

13. Social Activities and Location Sharing

You may use features in the Service to share

your location, status, content, Materials or

personal information or to interact with

other users, sites and services. By using

these features you agree that Nokia may use

and provide that information to other

services and persons with whom you choose

to interact or share this information. Users

of these services and persons, such as your

contacts, may see your location, status and/

or personal information. In using these

features you agree not to share information,

Content or Material or to link to any service

or site that: (a) contains content or other


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material that is illegal or inappropriate; or (b)

exploits intellectual property rights without

authorization or encourages users to piracy.

Any interaction does not involve Nokia and is

solely between you and the other user(s).

14. Availability and Technical Requirements

The availability of Content and the Service

may vary and is subject to Nokia’s sole

discretion. Nokia expressly disclaims any

representation or warranty that any

particular Content or Service will be available.

The Service may not be available in all

countries and may be provided only in

selected languages. The Service, operations

and some features may also be dependent

on the network, compatibility of the devices

used and the content formats supported.

To access the Service, you may need to

download a specific piece of software

developed by Nokia or by another party.

Nokia may, in its sole discretion, change,

correct or discontinue the Service in whole or

in part. The Service may not be available

during maintenance breaks and other times.

To ensure you have the latest Nokia device

software and applications, your device may

automatically check for the availability of

software updates from Nokia. If any are

detected you will be prompted to approve

the installation. You may disable automatic

checking for updates through settings in

your device. You may also install software

through available software update channels.

If Nokia considers a Software update to be

important or critical you may not continue

using the previous version of the Software.

Nokia may prevent your use of the previous

version of the Software or Service until you

install the update.

Nokia may disable any Content or Software

contained in your Service account for any

reason and remove any Content or Software

and/or disable copies of any application on

your device in order to protect the Service,

application providers, wireless carriers over

whose network you access the service or any

other affected or potentially affected


A particular service may be a pre-release

version, for example a beta release, and may

not work in the way a final version works.

Nokia may significantly change any version of

Service or Software or decide not to release

a final version.

15. Links to Third Party Sites and Content

Nokia may include access to sites and

services on the Internet or preloaded clients

that enable you to interact with sites and

services that are owned or operated by third

parties and that are not part of the Service.

You must review and agree to the terms and

conditions of these sites or services before

using these sites or services.

Nokia has no control over the third party

content, sites or services and assumes no

responsibility for services provided or

material created or published on these third-


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party sites or services. A link to a third-party

site does not imply that Nokia endorses the

site or the products or services referenced in

the site.

In addition, you and other users may create

content and links to content within the

Service that has not otherwise been

submitted to the Service. Nokia is not

responsible for this type of content or links.

16. Advertisements

Service may include advertisements.

Advertisements may be targeted to the

content or information stored on the Service,

queries made through the Service, or other


17. Personal Data

The Privacy Policy and any additional privacy

information made available to you govern

the use of your personal data.

18. Limitation of Liability

The Service is provided on “AS IS” and “AS

AVAILABLE” basis. Nokia does not warrant

that the Service will be uninterrupted or error

or virus-free. No warranty of any kind, either

express or implied, including but not limited

to warranties of title, non-infringement,

merchantability, or fitness for a particular

purpose, is made in relation to the

availability, accuracy, reliability, information

or content of the Service. You expressly

agree and acknowledge that the use of the

Service is at your sole risk and that you may

be exposed to content from various sources.

Except for liability for death or personal

injury caused by its gross negligence or

intentional misconduct, Nokia is not liable for

any direct damages caused by your use or

inability to use the Service. In no case will

Nokia be liable for any indirect, incidental,

punitive or consequential damages resulting

from your use or inability to use the Service.

19. Indemnification

You agree to defend and indemnify Nokia

from and against all third party claims and all

liabilities, assessments, losses, costs or

damages resulting from or arising out of (i)

your breach of the Terms, (ii) your

infringement or violation of any intellectual

property rights, other rights or privacy of a

third party, or (iii) misuse of the Service by a

third party where the misuse was made

possible by your failure to take reasonable

measures to protect your username and

password against misuse.

20. Miscellaneous

20.1 Choice of Law

The Terms are governed by the laws of

Finland without regard to its conflicts of law


20.2 Validity


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The Terms neither exclude nor limit any of

your mandatory rights in your country of

residence that cannot by law be waived. If a

provision of the Terms is found to be invalid,

the remaining provisions will not be affected

and the invalid provision will be replaced with

a valid provision that comes closest to the

result and purpose of the Terms. In the event

one or more provisions of these Terms are

not relevant to your use of the Service, it shall

not impact the validity or enforceability of

any other provision of the Terms or the

Terms as a whole. If there is any conflict

between these Nokia Service Terms and the

Privacy Policy, the provisions of these Nokia

Service Terms prevail. The provisions of the

Terms that are intended to survive

termination of your registration remain valid

after termination.

20.3 Changes in Terms

Nokia may modify the Terms at any time

without prior notice. If the Terms are

changed in a material, adverse way, Nokia will

provide a separate notice advising of the


You are responsible for regularly reviewing

the Terms. Your continued use of the Service

constitutes your consent to any changes and


21. Intellectual Property

The Service, Content and Software are

protected under international copyright

laws. Nokia claims copyrights in its Service,

Content, and Software to the maximum

extent of the law. Subject to the Terms, Nokia

retains all right, title and interest in the

Service, its Content, the Software and in all

other Nokia products, software and other

properties provided to you or used by you

through the Service.

22. Assignment

Nokia may assign its rights and obligations

under these Terms to its corporate parent,

its subsidiaries, or to any company under

common control with Nokia. Additionally,

Nokia may assign its rights and obligations

under these Terms to a third party in

connection with a merger, acquisition, sale of

assets, by operation of law or otherwise.


Nokia is committed to protecting your

privacy and to complying with applicable data

protection and priva-cy laws. This Privacy

Policy (“Policy”) explains how we process

personal data. Throughout this Policy the

term “personal data” means information

relating to an identified or identifiable

individual (i.e. a natural person). “Nokia”

refers to Nokia Corporation, including its

affiliates (also referred to as “we”, “us”, or

“our”). This Policy applies for processing of

your personal data where Nokia is the data

controller or where we refer to the

applicability of this Policy.

We may provide additional privacy

information in connection with our products

and services through service descriptions


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and other notices. Such information prevails

over this Policy to the extent of any conflict.

Third party services installed on your device

may allow access to information available on

your device. Our products or services may

contain links to other companies’ websites

and services that have privacy policies of

their own. We recommend that you read the

privacy policies of such third party services.

Nokia is not responsible for the privacy

practices or contents of any such third party


By using this website and/or by submitting

personal data to Nokia, you agree to the

processing of your personal data as

explained in this Policy. If you do not agree

with this Policy, please do not use this

website or provide Nokia with your personal


What Data Do We Collect?

We collect your personal data typically when

you make a purchase, use or register into our

products and services, take part in a

campaign or otherwise interact with us.

Below are examples of the categories of data

we collect.

Your use of our products and services

When you use our products and services your

IP-address, access times, the website you

linked from, pages you visit, the links you use,

the content you viewed and other such

information your browser provides us with is

automatically collected by Nokia. Some of

our mobile services may collect your unique

mobile device identifiers, subscriber identity

information, network service provider

specific identifiers, network settings and

other such information. When you use our

products and services or otherwise interact

with us over telecommunications networks,

certain additional information, such as your

mobile subscription number, may be

transmitted to us by your mobile network


Information you provide us with We may

ask you to provide us with information such

as your name, email address, street address,

user names and passwords, your consents,

preferences and feedback, information

relating to your devices, age, gender, postal

code and language preferences. Please note

that certain non-identifiable information

collected from you may become personally

identifiable when you provide us with your

personal data. We may also obtain, in

accordance with applicable law, some

personal data from list-rental companies and

other such publicly available sources. Some

of our services may allow you to submit

information about other people, for

example, if you make an order for a product

that you wish us to send directly to another


Your transactions with us We collect

information relating to your purchase and

use of our products and services and your

other interactions with us. Such information

may include details of the queries or

requests you have made, the products and

services provided, delivery details, bank

account number, credit card details, billing

address, credit checks and other such

financial information, details of agreements


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between you and Nokia, records of contacts

and communications, information and

details relating to the content you have

provided us with and other such

transactional information. We may, in

accordance with applicable law, record your

communication with our customer care or

with other such contact points.

Location data Nokia’s location based

services and features may use satellite, Wi-Fi

or other network based location data, for

example your IP-address. Assisted

positioning methods of the device, for

example Assisted GPS, provide you with

faster and more accurate location data. Use

of assisted positioning methods may involve

exchanging your location data, wireless

network identifiers along with your unique

device or network service provider identifiers

with a location server. Nokia processes this

information anonymously. Depending on

your positioning settings and your use of

location services of other service providers

your device may connect to other service

providers’ servers, which are not controlled

or operated by Nokia. We recommend you to

check the privacy policies of such service

providers to understand how they process

your location data. You can modify the

positioning settings of your device from the

device settings, for example change or

disable positioning methods or location

servers or modify the accuracy of your

location data.

Nokia offers various location based services

and features that may require the use of your

loca-tion data. For example when you make

a location based search, use location

enhanced weather features or request for

map data, your location data may be sent to

Nokia to serve you with the right content.

This may also include location based

advertizing. Some location based services

may allow you to associate your personal

data with your location. To learn more about

available location based services and

features, please refer to instructions and

other support material for our products and


Why Do We Process Personal Data?

Nokia may process your personal data for the

following purposes. Please note that one or

more purposes may apply simultaneously.

Providing products and services We

may use your personal data to provide you

with our products and services, to process

your order or as otherwise may be necessary

to perform the contract between you and

Nokia, to ensure the functionality and

security of our products and services, to

identify you as well as to prevent and

investigate fraud and other misuses.

Developing products and services We

may use your personal data to develop our

products and services. However, for the

most part we only use aggregate and

statistical information for such purposes. We

may combine personal data collected in

connection with your use of a particular

Nokia product and/or service with other

personal data we may hold about you, unless

such personal data was collected for a

different purpose.


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Communicating with you We may use

your personal data to communicate with you,

for example to send you critical alerts and

other such notices relating to our products

and/or services and to contact you for

consumer care related purposes.

Marketing and making recommendations

We may use your personal data to

personalize our offering and to provide you

with more relevant services, for example, to

make recommendations and to display

customized content and advertising in our

services. This may include displaying Nokia

and third party content. We may use your

personal data for direct marketing or

research purposes, for example, to conduct

market research and we may, in accordance

with applicable law, contact you to inform

you of new products, services or promotions

we may offer.

First use of your Nokia device

Depending on your device a Nokia Account

may be created for you or you may need to

sign in with your existing Nokia Account when

you first use your device. In the activation

process your user name, email address,

mobile number, unique mobile device

identifier and subscriber identity

information will be sent to Nokia and we may

associate this information with your Nokia

Account. This combined information may be

used to activate your warranty and certain

software licenses and to send you

personalized messages, for example emails,

text and other messages. These messages

may include information about Nokia’s

products and services, such as tips and

commercial offers. You may unsubscribe

from these messages at any time for

example by following the information in the

message you receive after taking your device

into use, instructions in the device or in the

messages, through available profile

management tools or contacting Nokia

customer care. The collected information

may also be used to display personalized

content as well as to improve Nokia’s

products and services. The above

information may also apply in case you

update the software of your device.

Do We Share Personal Data?

We do not sell, lease, rent or otherwise

disclose your personal data to third parties

unless otherwise stated below.

Your consent and social sharing

services We may share your personal data if

we have your consent to do so. Some

services may allow you to share your

personal data with other users of the service

or with other services and their users. Please

consider carefully before disclosing any

personal data or other information that

might be accessible to other users.

Nokia companies and authorized third

parties We may share your personal data with

other Nokia companies or authorized third

parties who process personal data for Nokia

for the purposes described in this Policy. This

may include for example billing through your

network service provider or otherwise,

delivery of your purchases, providing


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services including customer service,

managing and analyzing consumer data,

credit checks, conducting market research

and managing marketing and other such

campaigns. When you purchase a Nokia

product from us with a network service

provider plan, we may need to exchange

information with your network service

provider to provide you with such service.

We may conduct joint marketing and other

communications with our partners, for

example your mobile operator. To avoid

duplicate or unnecessary communications

and to tailor the message to you we may need

to match information that Nokia has

collected with information that the partner

has collected where this is permitted by law.

These authorized third parties are not

permitted to use your personal data for any

other purposes. We require them to act

consistently with this Policy and to use

appropriate security measures to protect

your personal data.

International transfers of personal data

Our products and services may be provided

using resources and servers located in

various countries around the world.

Therefore your personal data may be

transferred across international borders

outside the country where you use our

services, including to countries outside the

European Economic Area (EEA) that do not

have laws providing specific protection for

personal data or that have different legal

rules on data protection, for example, the

United States of America. In such cases we

take steps to ensure that there is a legal basis

for such a transfer and that adequate

protection for your personal data is provided

as required by applicable law, for example, by

using standard agreements approved by

relevant authorities (where necessary) and

by requiring the use of other appropriate

technical and organizational information

security measures.

Mandatory disclosures We may be

obligated by mandatory law to disclose your

personal data to certain authorities or other

third parties, for example, to law

enforcement agencies in the countries where

we or third parties acting on our behalf

operate. We may also disclose and otherwise

process your personal data in accordance

with applicable law to defend Nokia’s

legitimate interests, for example, in civil or

criminal legal proceedings.

Mergers and Acquisitions If we decide to

sell, buy, merge or otherwise reorganize our

businesses in certain countries, this may

involve us disclosing personal data to

prospective or actual purchasers and their

advisers, or receiving personal data from

sellers and their advisers.

How Do We Address The Privacy of


Nokia products and services are typically

intended for general audiences. Nokia does

not knowingly col-lect information of

children without the consent of their parents

or guardians. Nokia publishes safety

guidelines for using internet services in our



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How Do We Address Data Quality?

We take reasonable steps to keep the

personal data we possess accurate and to

delete incorrect or un-necessary personal


As certain Nokia products and services may

allow you to manage your profile, we

encourage you to ac-cess your personal data

from time to time to ensure that it is correct.

Please remember that in case of any changes

it is your responsibility to update the

personal data you have provided us with.

What Steps Are Taken To Safeguard

Personal Data?

Privacy and security are key considerations

in the creation and delivery of our products

and services. We have assigned specific

responsibilities to address privacy and

security related matters. We enforce our

internal policies and guidelines through an

appropriate selection of activities, including

proactive and reactive risk management,

security engineering, training and

assessments. We take appropriate steps to

address online security, physical security,

risk of data loss and other such risks taking

into consideration the risk represented by

the processing and the nature of the data

being protected. Also, we limit access to our

data bases containing personal data to

authorized persons having a justified need to

access such information.

How Do We Use Cookies and Web Beacons?

Cookies are small text files that are sent to

your computer by a web server. We use

cookies to provide benefits to you. Session

cookies remember the previous activity

performed by you, for example an item you

placed in a shopping cart. Persistent cookies

are used to save your preferences over

multiple sessions, for example

personalization of settings on our websites.

Cookies may be used to display targeted ads

and recommendations, for example to

eliminate showing the same ads to you

multiple times or showing ads that we think

are of interest to you based on your past

actions on our website. Cookies are also used

to determine the effectiveness of our

promotions and advertising campaigns and

to improve our products and services.

Nokia may use web beacons (or “pixel tags”)

in connection with some of our websites.

However, we do not use them to identify

individual users personally. Web beacons are

typically graphic images that are placed on a

website and they are used to count visitors

to a website and/or to access certain

cookies. This information is used to improve

our services. Web beacons do not typically

collect any other information than what your

browser provides us with as a standard part

of any internet communication. If you turn

off cookies, the web beacon will no longer be

able to track your specific activity. The web

beacon may, however, continue to collect

information about visits from your IP-



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Some Nokia websites or applications may

utilize so called locally stored objects, such

as Flash local shared objects ("Flash

cookies") or HTML5 Web Storage. Locally

stored objects are used for similar pur-poses

as cookies but typically may contain a greater

amount and different types of data than

browser cookies. For example, in Flash you

can use the Flash Player Settings Manager to

control the storage of local shared objects,

including disabling the local shared objects

for certain websites only or disabling the

storage of local shared objects completely

for all websites.

Some Nokia websites use third party

advertizing technologies, such as

DoubleClick, to serve ads. DoubleClick uses

a cookie to collect information about your

visits to Nokia and third party websites. This

information will be used to serve ads on

Nokia and third party websites. The collected

information will not be directly personally

identifiable nor will DoubleClick share the

information with third parties. You may

choose to disable the DoubleClick cookie at

any time by using DoubleClick opt-out

cookie. You may also go to http:// to install an opt-out


Most browsers allow you to disable or allow

the use of cookies. You may also delete the

cookies on your computer if your browser so

permits. If you disable cookies, you may not

be able to use certain parts of our services

and you may need to re-install the opt-out


What Are Your Rights?

You have a right to know what personal data

we hold about you. You have a right to have

incomplete, incorrect, unnecessary or

outdated personal data deleted or updated.

You have a right to request that we stop

processing your personal data for direct

marketing or market research purposes.

However, if you opt-out from marketing and

other communications from Nokia, we may

still send you critical alerts pertaining to our

products and services or contact you for

these purposes.

You may exercise your rights by contacting

us through the contact points referred to

below. In some cases, especially if you wish

us to delete or stop processing your personal

data, this may also mean that we may not be

able to continue to provide the services to

you. Please note that Nokia may need to

iden-tify you and to ask for additional

information in order to be able to fulfill your

request. Please also note that applicable law

may contain restrictions and other

provisions that relate to your rights.

We encourage you to use available profile

management tools, for example Nokia

Account for the above purposes as such tools

often provide you with direct access to your

personal data and allow you to effectively

manage it.

Who Is The Controller of Your Personal



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Nokia Corporation of Keilalahdentie 4, 02150

Espoo, Finland is the controller of your

personal data.

In addition, the Nokia affiliate providing the

product or service may be a controller of your

personal data. You may find the identity of

the controller and its contact details by

reviewing the terms and conditions of such a

product or service or by using contact

information provided in the applicable Nokia


In matters pertaining to Nokia’s privacy

practices you may also contact us at:

Nokia Corporation

c/o Privacy

Keilalahdentie 4

02150 Espoo, Finland

US Safe Harbor Privacy Framework

Nokia Inc., 102 Corporate Park Drive, White

Plains, NY 10604 USA adheres to the EU-US/

Swiss-US Safe Harbor Privacy Principles of

Notice, Choice, Onward Transfer, Security,

Data Integrity, Access and Enforcement, and

is registered with the U.S. Department of

Commerce's Safe Harbor Program. If you

have questions or concerns about Nokia's

participation in the Safe Harbor Framework,

please contact:

Nokia Inc.,

102 Corporate Park Drive,

White Plains, NY 10604 USA.

Attention: Legal Director, North America.

If you believe Nokia Inc. has not satisfactorily

addressed your data privacy concerns, you

may contact the EU Data Protection Panel at:

Data Protection Panel Secretariat, Rue de

Luxembourg 46 (01/126) B-1000 Brussels,

BELGIUM, or by visiting http://


Changes to This Privacy Policy

Nokia may from time to time change this

Policy or change, modify or withdraw access

to this site at any time with or without notice.

However, if this Policy is changed in a

material, adverse way, Nokia will post a notice

advising of such change at the beginning of

this Policy and on this site's home page for

30 days. We recommend that you re-visit this

Policy from time to time to learn of any such

changes to this Policy.


Hereby, NOKIA CORPORATION declares that

this RM-837 product is in compliance with


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the essential requirements and other

relevant provisions of Directive 1999/5/EC.

A copy of the Declaration of Conformity can

be found at


© 2012 Nokia. All rights reserved.

Nokia, Nokia Connecting People, and WE:

logo are trademarks or registered

trademarks of Nokia Corporation. Nokia tune

is a sound mark of Nokia Corporation. Other

product and company names mentioned

herein may be trademarks or tradenames of

their respective owners.

Reproduction, transfer, distribution, or

storage of part or all of the contents in this

document in any form without the prior

written permission of Nokia is prohibited.

Nokia operates a policy of continuous

development. Nokia reserves the right to

make changes and improvements to any of

the products described in this document

without prior notice.

Includes RSA BSAFE cryptographic or

security protocol software from RSA


Oracle and Java are registered

trademarks of Oracle and/or its affiliates.

The Bluetooth word mark and logos are

owned by the Bluetooth SIG, Inc. and any use

of such marks by Nokia is under license.

This product is licensed under the MPEG-4

Visual Patent Portfolio License (i) for

personal and noncommercial use in

connection with information which has been

encoded in compliance with the MPEG-4

Visual Standard by a consumer engaged in a

personal and noncommercial activity and (ii)

for use in connection with MPEG-4 video

provided by a licensed video provider. No

license is granted or shall be implied for any

other use. Additional information, including

that related to promotional, internal, and

commercial uses, may be obtained from


To the maximum extent permitted by

applicable law, under no circumstances shall

Nokia or any of its licensors be responsible

for any loss of data or income or any special,

incidental, consequential or indirect

damages howsoever caused.

The contents of this document are provided

"as is". Except as required by applicable law,


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no warranties of any kind, either express or

implied, including, but not limited to, the

implied warranties of merchantability and

fitness for a particular purpose, are made in

relation to the accuracy, reliability or

contents of this document. Nokia reserves

the right to revise this document or withdraw

it at any time without prior notice.

The availability of products, features, apps,

and services may vary by region. For more

info, contact your Nokia dealer or your

service provider. This device may contain

commodities, technology or software

subject to export laws and regulations from

the US and other countries. Diversion

contrary to law is prohibited.

Nokia does not provide a warranty for or take

any responsibility for the functionality,

content, or end-user support of third-party

apps provided with your device. By using an

app, you acknowledge that the app is

provided as is. Nokia does not make any

representations, provide a warranty, or take

any responsibility for the functionality,

content, or end-user support of third-party

apps provided with your device.

The availability of Nokia services may vary by


Some operations and features are SIM card

and/or network dependent, MMS dependent,

or dependent on the compatibility of devices

and the content formats supported. Some

services are subject to a separate charge.